Shipping and Returns Policy
Last Updated: [12/09/2023]
Shipping Information:
Shipping Times
-
We strive to process and ship orders within 2-3 business days of receiving your order. Please note that shipping times may vary based on your location and product availability.
-
You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Charges
-
Shipping charges are calculated based on the weight, size, and destination of your order. You can view the shipping cost at checkout before finalizing your purchase.
Shipping Locations
-
We currently ship to ONLY PAN INDIA. If your location is not listed, please contact us for assistance.
Return & refund policy:
Return Policy
We at Yuvat Skin want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return the product, please reach out to us and we will take care of everything for you.
Eligibility for Returns/Refunds
To be eligible for a return,
-
the product must be unused, in its original packaging, and in the same condition as when you received it.
-
the products are damaged, over the expiry date or wrong shipment is being delivered only then the return/refund should be initiated.
How to Initiate a Return
-
To initiate a return, please contact our customer service team at help.yuvatskin@gmail.com and provide your order number and a description of the issue.
Return Shipping
-
Customers are responsible for return shipping costs, except in cases where the product is defective or the return is a result of our error.
-
No return or any other claim will be acceptable or valid after the expiration of 7 days from the time of delivery of the product.
Refund Process
Once we receive your returned item, we might take up to 48 hours to inspect. Once its cleared we shall process your refund within 7 business days. The refund will be issued to the original payment method. Our courier partner will pick the order from your doorsteps.
Contact Information
If you have any questions or concerns about our shipping and returns policy, please contact us at help.yuvatskin@gmail.com